Shipping
Blossom Trail Design ships across Canada & the United States (unfortunately we are unable to ship to Hawaii & Alaska at this time). All orders placed online will be processed within three business days. You will receive an e-mail notification when your products are shipped.
We ship from Ottawa, Canada using Canada Post. For orders over $100, we offer FREE shipping within Canada and the USA.
We do our best to estimate shipping times, but occasionally the package can be held up by customs while entering the United States – the following are approximate shipping times:
Shipping in Canada
Packages are sent as Letter Mail or Expedited Parcel depending on the size of the package. Estimated delivery time is 3-10 business days - this is in addition to processing time.
Shipping rates in Canada are as follows:
|
Orders less than $50 |
Orders between $50 and $100 |
Orders over $100 |
|
$12 |
$15 |
Free |
Shipping to the USA**
Packages to the USA will be sent using the most economical method, depending on the size and weight of the package. Estimated delivery time is 10 to 20 business days - this is in addition to processing time.
Shipping rates to the 48 contiguous states (excluding Alaska, Hawaii) are as follows:
|
Orders less than $40 |
Orders between $40 and $75 |
Orders between $75 and $100 |
Order over $100 |
|
$12 |
$16 |
$20 |
Free |
**Please note, packages CAN be delayed by customs, which unfortunately is not within our control.**
Customs, Duty, Import Fees
Shipping charges do not include customs fees for international orders to the USA. Customs forms are filled out with the actual total cost of the items with an accurate description of your order. The buyer is responsible for customs duties, fees or taxes on the package.
Lost and Undelivered Packages
Unfortunately, we cannot assume responsibility for lost, stolen or damaged packages. We will help you try and locate your package by providing all relevant shipment information (any tracking numbers, delivery confirmation information, customs details, etc). Non-delivered packages will not be reshipped or refunded. We recommend that you call your local Post Office and/or local Customs Office in the event of a non-delivery.